Overall Experience
Quality
Price
Convenience
Based on our findings today, it might be time to think about getting a brand new system. Customer stated they have been having issues for two years with a leak in the system. Had refrigerate put in the system two days ago and it has almost completely leaked back out. System is over ten years old. Have options to do a leak search and repair the unit, customer elected to have a quote for replacement.
Performed diagnostic on upstairs 6yr old Lennox heat pump, upon arrival customer stated unit had water in the pan and he can see water dripping from the side of the unit, checked tstat, already in ac mode set at 77 reading 77, upon going in attic found secondary drain pan with water, recommended removing all water from pan, customer declined stated he will remove it himself, also recommend TE flood protection such as wet switch to prevent pan from filling with water, customer declined as well due to having a float switch, I did explain that float switch will not activate until pan is full of water, inspected air handler, found primary pan full of water, recommend cleaning and flushing drain line, customer approved, flushed and cleaned drain line, now draining properly,inspected duct work and airflow, explain to customer he is short on suppply air for a 3ton unit, requires 1200cfm, customer only has 780cfm supply and 1120cfm in return, recommend increasing 10” to a 14”, customer decline
Removed two commercial grade charge points and provided and installed to universal Tesla magic dock chargers.
Ame out for main line leaking gave estimate customer agreed dig up line made repair tested no failure at this time. Gave estimate for replacement.